Resources & Careers

The ITAB publishes and distributes a range of resources in response to identified industry needs. These resources are usually developed during our projects but some have been developed through other government programs.

The ITAB also offers a range of services including:

  • Consultancy and advisory services for compliance, internal audits, assessment validations and accreditation submissions
  • Meeting attendance, speaking engagements and presentations
  • Regular workshops for RTOs and Assessor Network meetings

For more information please contact the ITAB.

Careers NSW

Careers NSWCareers NSW has an interactive website that offers lifelong career information, advice and professional guidance to NSW residents at any stage of their career. You can also access free and personalised career support, talk to a Careers Practitioner or an Industry Expert. Visit Careers NSW.

HSSO portal captures human services workforce initiatives

HSSOThe Human Services Skills Organisation (HSSO) has a workforce initiatives portal designed to collect valuable information and provide an insightful decision-making tool for the sector. The portal provides a single point of reference on projects, research, and initiatives. Stakeholders can also add their workforce development initiatives. The Workforce Initiatives Portal is here on the HSSO website.

Community Services and Health training products

HumanAbility is the Jobs and Skills Council responsible for the Community Services (CHC) and Health (HLT) Training Packages and Implementation Guides which are published on the national register ( and can be accessed at the following links:

Professional Development Program and Resources

iNotice logoiNotice is a free professional development program created for use by Aged Care Community Workers. It assists to heighten awareness of a variety of signs and symptoms that may be linked to a person’s medication management in a home environment. It supports Aged Care Community Workers to work effectively with a heightened awareness of safe medication management within their current scope of practice. It also provides care coordinators with additional knowledge and skills for information sharing with the person's care team (eg nurses, GPs, pharmacists).

These resources have been designed to be used in their entirety to ensure maximum outcomes for Aged Care Community Workers, coordinators, service providers and the client. Familiarise yourself with all components of the program and resources before commencing any professional development activities.

iNotice Facilitator Guide

For an organisation to successfully implement this model to work effectively with a heightened awareness of safe medication management it will be necessary for all stakeholders to participate in professional development. Facilitation of the iNotice Team Workshop and iNotice Coordinator Briefing included in this resource is best done by an experienced facilitator with sound knowledge of the organisation’s policies and procedures. If not, then someone with that knowledge must be in attendance to clarify any operational issues that may arise.

Aged Care Community Worker Handbook

This handbook accompanies the iNotice Team Workshop. In most instances, the team is composed of aged care community workers, coordinators, service managers and any others in the organisation involved in care provision. Copies of this handbook should be made available to all involved in the iNotice professional development program.

iNotice Team Workshop

The first session, iNotice Team Workshop, is for aged care community workers, coordinators and managers of the service. This session contains information about how the model of working with a heightened level of safe medication management can be used in the aged care community care sector, who is involved, what additional knowledge and skills are needed and how to use the resources for maximum support and enhanced service provision.

This session is designed to be delivered in approximately 2-3 hours. It may be modified and enhanced depending on the learning needs of the participants.

Coordinator Handbook

This handbook includes the additional information about implementing and managing the safe medication management model, briefing activities and reference material. It is designed to accompany the iNotice Coordinator Briefing session. Copies should be made available to all attending this session.

iNotice Coordinator Briefing

The second session, iNotice Coordinator Briefing, as the name suggests, is for the coordinators and includes additional information specific to their job role.

This session is approximately 1-2 hours in length.

Monthly Medication Monitor Table

This table is a key recording and reporting tool that may be used for data collection and evaluation requirements.

VET for Secondary Students - Human Services Pathways

These resources will assist students, parents, schools, employers and training providers to understand VET pathways leading to further education and careers in community services and health sectors and help select appropriate HSC options.

Here's a quick introduction video:

General Information Resources:

Industry Information for Students:

VET and Career Pathways:

Online library of FREE LLN videos

What Works for LLN is funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education and Training. This online library includes videos for VET trainers, managers and workplace supervisors. The videos support the delivery of LLN units from the TAE training package and provide professional development opportunities for RTOs.

What Works for LLN... click here.

ACECQA Resource Hub

The Australian Children's Education and Care Quality Agency (ACECQA) provides freely available information, helpful resources and materials for early years’ educators. It works with all governments to provide guidance, resources and services to support the sector to improve outcomes for children. For further information and to access resources please click here.

Free online resources for Dementia care

Dementia Training Australia (DTA) offers a range of eLearning courses for people who work with people living with dementia. The courses are short, mobile friendly, and cost free to the learner. Available here.