Welcome to the NSW Community Services and Health Industry Training Advisory Body

ITAB header image

The key training and assessment information resource hub for the community services and health industry sectors.

About Us

NSW CSH ITAB is the key training and assessment information resource hub for the community services and health sectors.


Membership is available to employers, unions, industry associations, service providers and registered training organisations.

Products & Services

The ITAB publishes and distributes a range of products in response to identified industry needs.

Latest News and Events...

HSSO Workforce Forum- Sydney

CSH ITAB is working closely with the Human Services Skills Organisation (HSSO), established by the Australian Government to address the growing and evolving workforce needs of the human services sectors through cross-industry collaboration and innovation. They represent employers across aged care, disability care, veterans’ care, allied health, community health, youth services, and early childhood education and care, and work in partnership with training organisations, industry experts, peak and workforce bodies, and government to develop, pilot and deliver responsive, fit-for-purpose workforce development and training programs. We encourage our Human Services providers to use the opportunity below to learn about, share experiences with and contribute to their future leadership of workforce development.  

Attend our Workforce Forum in Darling Harbor on 8th July 2021
The HSSO is hosting a Human Services Workforce Forum in Sydney on Thursday 8th of July. All Human Service providers are invited to join us for a facilitated dialogue that will explore developing new approaches to attract, upskill and retain the best possible staff, and showcase latest sector insights and innovations. Attendees also hear about opportunities to be involved in projects and collaborations to deliver meaningful and sustainable solutions. A separate skills industry forum also be hosted on the day, providing opportunities to hear about the experiences of human service employers and inform workforce solutions. Optional networking lunch and refreshments will also be provided.

You can RSVP to attend the Human Service Employers Forum here (10:30-12pm) or the Training Provider Forum here (1:30-3pm)

Training Provider Forum here (1:30-3pm) 

Advanced Diploma of Remedial Massage – Draft 1

Open for Consultation
SkillsIQ, under the direction of the Complementary Health Industry Reference Committee (IRC) and the Massage Therapy Technical Advisory Committee (TAC), is undertaking a project to develop a new Advanced Diploma of Remedial Massage and three new Units of Competency, to ensure that workers in the sector have access to relevant skills and knowledge in order to meet the current and future needs of the Australian Complementary Health sector.

Stakeholders may leave feedback on the Draft 1 Training Package Products from Monday, 07 June 2021 until Friday, 25 June 2021 on SkillsIQ’s Online Feedback Forum which can be accessed here.

Allied Health Assistance – Draft 1

Open for Consultation
SkillsIQ, under the direction of the Direct Client Care and Support Industry Reference Committee, is undertaking an update of the HLT Training Package Products related to job roles within the Allied Health sector.

Consultation on Draft 1 will commence on Tuesday, 01 June and close at 5.00pm on Friday, 02 July 2021. Please click here to access Draft 1 documents, including a Consultation Guide.

Safe work resources for health care and social assistance

Key safety information and resources for workplaces including hospitals and medical services and social assistance services such as child care and counselling now available at NSW SafeWork

2021 Assessor Network for Trainers and Assessors

We are pleased to announce the return of our Assessor Network to face to face meetings as well as Zoom opportunities for all.

The next face to face meeting in Summer Hill will be 10am-12:30pm on Monday 23 August 2021.

The next zoom meeting will be 10am-12pm on Thursday 26 August 2021.

For more details Click here

Registrations now open Click here

Smart and Skilled Infection Control Training

The Smart and Skilled Targeted Priorities Prevocational and Part Qualifications (TPPPQ) Program Infection Control Training Strategy remains a key priority for the NSW Government. The Department is continuing to promote priority Infection Control Skill Sets and is encouraging the continued delivery of training through out the remainder of 2020 and up to 30 June 2021 to assist businesses to recover from COVID-19 and to encourage consumer confidence. Priority industries for training remain such as retail, food and beverage, tourism, hospitality, cleaning, security services, transport and logistics as well as others such as aged care and disability care.

For full details visit Training Services NSW

New online resource for disability sector

In collaboration with industry stakeholders we have launched G8way, a free website designed to provide disability support workers, self-managed participants and disability sector students with fundamental information to guide working in the National Disability and Insurance Scheme (NDIS) environment. 

G8Way is free, available 24/7 and easy to navigate.

G8Way’s flexible design allows users to select learning according to their needs, within the four information hubs on the site. ‘A key feature is the optional ‘Check Your Knowledge’ activity of four short quizzes that, when successfully accomplished, will provide the user with a G8Way Completion Report. This may assist the user with job applications and interviews or contribute to skills recognition when enrolling in training to further support an exciting and valuable career pathway,’ said Community Services and Health ITAB Executive Director Susan Scowcroft.

Funded by NSW Government, Training Services NSW Executive Director David Collins said, “Our capacity to provide a quality workforce to meet NDIS demands will be strengthened by the increasing skill and access to resources of our disability support workers. G8Way offers a hub for our disability support workers to engage with the changes being brought about by the NDIS and the key concepts of effectively facilitating participants’ choice and control as well as safely delivering quality services. G8Way also provides NDIS Participants with a sound understanding of what to expect from their service and support providers and will assist them to realize quality service provision.”

For more information about G8Way visit g8way.net.au


NSW CSH ITAB acknowledges the NSW Department of Industry contribution and values the ongoing partnership with Training Services NSW.

NSW Government Department of Industry