Welcome to the NSW Community Services and Health Industry Training Advisory Body

ITAB header image

The key training and assessment information resource hub for the community services and health industry sectors.

About Us

NSW CSH ITAB is the key training and assessment information resource hub for the community services and health sectors.


Membership is available to employers, unions, industry associations, service providers and registered training organisations.

Products & Services

The ITAB publishes and distributes a range of products in response to identified industry needs.

Latest News and Events...

Safe work resources for health care and social assistance

Key safety information and resources for workplaces including hospitals and medical services and social assistance services such as child care and counselling now available at NSW SafeWork

External Assessment Validation Network- Friday 21 May- FULL

This workshop is now full. Please contact us if you wish to be placed on the wait list for the next date.

CSH ITAB established external assessment validation networks in 2011 for RTOs delivering qualifications from  Community Services Training Package and Health Training Package

Experienced assessors and trainers are invited to a day workshop, Friday 21 May 2021 to compare and evaluate assessment processes, tools and judgments.  This workshop will assist RTOs to meet validation requirements as well as benchmark assessment to current workplace standards.

Full invitation and more details click here

Registration form click here

2021 Assessor Network for Trainers and Assessors

We are pleased to announce the return of our Assessor Network to face to face meetings as well as Zoom opportunities for all.

The next face to face meeting in Summer Hill will be 10am-12:30pm on Friday 14 May.

The next zoom meeting will be 10am-12pm on Monday 17 May.

For more details Click here

Registrations now open Click here

Smart and Skilled Infection Control Training

The Smart and Skilled Targeted Priorities Prevocational and Part Qualifications (TPPPQ) Program Infection Control Training Strategy remains a key priority for the NSW Government. The Department is continuing to promote priority Infection Control Skill Sets and is encouraging the continued delivery of training through out the remainder of 2020 and up to 30 June 2021 to assist businesses to recover from COVID-19 and to encourage consumer confidence. Priority industries for training remain such as retail, food and beverage, tourism, hospitality, cleaning, security services, transport and logistics as well as others such as aged care and disability care.

For full details visit Training Services NSW

New online resource for disability sector

In collaboration with industry stakeholders we have launched G8way, a free website designed to provide disability support workers, self-managed participants and disability sector students with fundamental information to guide working in the National Disability and Insurance Scheme (NDIS) environment. 

G8Way is free, available 24/7 and easy to navigate.

G8Way’s flexible design allows users to select learning according to their needs, within the four information hubs on the site. ‘A key feature is the optional ‘Check Your Knowledge’ activity of four short quizzes that, when successfully accomplished, will provide the user with a G8Way Completion Report. This may assist the user with job applications and interviews or contribute to skills recognition when enrolling in training to further support an exciting and valuable career pathway,’ said Community Services and Health ITAB Executive Director Susan Scowcroft.

Funded by NSW Government, Training Services NSW Executive Director David Collins said, “Our capacity to provide a quality workforce to meet NDIS demands will be strengthened by the increasing skill and access to resources of our disability support workers. G8Way offers a hub for our disability support workers to engage with the changes being brought about by the NDIS and the key concepts of effectively facilitating participants’ choice and control as well as safely delivering quality services. G8Way also provides NDIS Participants with a sound understanding of what to expect from their service and support providers and will assist them to realize quality service provision.”

For more information about G8Way visit g8way.net.au


NSW CSH ITAB acknowledges the NSW Department of Industry contribution and values the ongoing partnership with Training Services NSW.

NSW Government Department of Industry