Welcome to the NSW Community Services and Health Industry Training Advisory Body

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The key training and assessment information resource hub for the community services and health industry sectors.

About Us

NSW CSH ITAB is the key training and assessment information resource hub for the community services and health sectors.


Membership is available to employers, unions, industry associations, service providers and registered training organisations.

Products & Services

The ITAB publishes and distributes a range of products in response to identified industry needs.

Latest News and Events...

Holidays- out of office break!

It’s that time of year to wind down, enjoy the festivities and recharge. Our office will be closed from Thursday 23 Dec until Monday 10 January.

Wishing everyone a joy filled holiday season. We are looking forward to working with you in the new year.

Human Services Placements Portal

The Human Services Skills Organisation (HSSO) has established the Human Services Placements Portal to match student workforce to employers as a matter of urgency. More information about this initiative is available here.

The portal is now available for students to register and indicate their availability to undertake paid work placement. The Portal will provide students with the Care Worker Position Description (PD) and encourage them to prepare a CV to suit the PD criteria. This should include their email address and phone number. Students will need to be prepared to upload documents – their Police check (or evidence of application), flu vaccination certificate and COVID-19 Vaccination certificates. Employers will then be able to view student CV and documents and will contact them directly to ask further questions or arrange an interview.

Get started here

Careers NSW

A new interactive website has recently been launched by the NSW government offering career guidance and advice to NSW residents at any stage of their career. Visit Careers NSW

Children’s Education and Care Training Package Update Complete

SkillsIQ, under the direction of the Children’s Education and Care Industry Reference Committee (IRC), has completed a project to update the Qualifications and associated Skill Sets and Units of Competency which cater to this sector. This update continued from previous work in response to the 2015 Australian Skills Quality Authority (ASQA) Strategic Review, Training for early childhood education and care in Australia. The ASQA findings and broader issues relate to the Children’s Education and Care Qualifications and Units of Competency contained in the CHC Training Package.

The following updated Qualifications, Skill Sets and Units of Competency, with Companion Volume Implementation Guides, are now published on training.gov.au.  

The CHC40113 Certificate IV in School Age Education and Care was also considered as part of this project. This Qualification has been endorsed for deletion by 30 June 2022, when it is expected that an accredited course currently under development, Certificate III in Out of School Hours Care, will be available for implementation. 

New online resource for disability sector

In collaboration with industry stakeholders we have launched G8way, a free website designed to provide disability support workers, self-managed participants and disability sector students with fundamental information to guide working in the National Disability and Insurance Scheme (NDIS) environment. 

G8Way is free, available 24/7 and easy to navigate.

G8Way’s flexible design allows users to select learning according to their needs, within the four information hubs on the site. ‘A key feature is the optional ‘Check Your Knowledge’ activity of four short quizzes that, when successfully accomplished, will provide the user with a G8Way Completion Report. This may assist the user with job applications and interviews or contribute to skills recognition when enrolling in training to further support an exciting and valuable career pathway,’ said Community Services and Health ITAB Executive Director Susan Scowcroft.

Funded by NSW Government, Training Services NSW Executive Director David Collins said, “Our capacity to provide a quality workforce to meet NDIS demands will be strengthened by the increasing skill and access to resources of our disability support workers. G8Way offers a hub for our disability support workers to engage with the changes being brought about by the NDIS and the key concepts of effectively facilitating participants’ choice and control as well as safely delivering quality services. G8Way also provides NDIS Participants with a sound understanding of what to expect from their service and support providers and will assist them to realize quality service provision.”

For more information about G8Way visit g8way.net.au


NSW CSH ITAB acknowledges the NSW Department of Industry contribution and values the ongoing partnership with Training Services NSW.

NSW Government Department of Industry