Welcome to the NSW Community Services and Health Industry Training Advisory Body

ITAB header image

The key training and assessment information resource hub for the community services and health industry sectors.

About Us

NSW CSH ITAB is the key training and assessment information resource hub for the community services and health sectors.


Membership is available to employers, unions, industry associations, service providers and registered training organisations.

Products & Services

The ITAB publishes and distributes a range of products in response to identified industry needs.

Latest News and Events...

Keen to find out when your industry’s training package will be reviewed?

The Australian Industry and Skills Committee (AISC) recently launched an interactive, user-friendly search tool to help people find out when training package work is scheduled for their industry. Read more.

Aged Care IRC to shape education and training for a stronger workforce

Australian Industry and Skills Committee (AISC) Chair, John Pollaers, is urging the aged care industry and consumers to get behind a newly-established Industry Reference Committee (IRC) and nominate for membership to help ensure the future high quality of aged care.  Full media release here


Diploma of Dental Technology Endorsement

HLT Health V4.0 Endorsement

SkillsIQ, under the direction of the Dental Industry Reference Committee (IRC), has now received final approval for new and revised Dental (HLT) training package products. At its February 2018 meeting, the Australian Industry and Skills Committee (ASIC) approved the Case for Endorsement and associated training package products for the revised Diploma of Dental Technology. Two new units have been developed to sit within this Diploma relating to computer-aided design (CAD), and computer-aided manufacturing (CAM).

These training package products and the associated Companion Volume Implementation Guide (CVIG) are now available on training.gov.au. The CVIG provides advice and guidance to support the implementation of the training package.

For more information, please contact trainingpackages@skillsiq.com.au

2018 Assessor Network – Mark your calendar for dates in May, August and October

Plan now to join us in 2018 for our Community Services and Health Assessor Network. First established in 2006, the network has continued to meet the needs of trainers and assessors by providing the opportunity for professional conversation addressing current VET and training packages requirements and the challenges to achieve best practice outcomes in training and assessing.

The Assessor Network will meet 4 times a year from 10am –12:30pm.

2018 dates are:

Tuesday 20 February

Thursday 3 May

Tuesday 7 August

Thursday 18 October

 Venue is:

NSW Family Day Care Assn, Lv 1, 1 Sloane Street, Summer Hill

assessor network 2018 invitation

Registration form 2018



SKILLS@WORK has changed

On 23 November 2017, the Assistant Minister for Vocational Education and Skills, the Hon Karen Andrews MP officially launched real skills for real careers. This initiative featured the enhancement of My Skills which now includes dedicated career and industry information pages and a skills news and events page.

The Guidelines for a Palliative Approach to Aged Care in the Community (COMPAC)





This Palliative Care educational resource is designed to support you to apply the Guidelines for a Palliative Approach to Aged Care in the Community to your practice. It includes the knowledge, skills and values that are required to communicate and contribute to the care of clients in the community who have a life limiting illness and or are approaching the final stages of the normal ageing process.

This free online training is designed for the Australian health context, and is available to participants by simply creating an account and logging in. This project is funded by the Department of Health and is developed by AHHA, with input from industry and other specialists.


Congratulations Community Education Student of the Year 2017

Jolie Kaja, Winner, nominated by Coffs Coast Community College, Coffs Harbour NSW, studied Certificate III in Individual Support (Aged Care). Originally from the Congo, Jolie fled to a Zambian refugee camp for seven years before arriving in Australia.

Jolie is a single mother with four children who could speak Swahili, French and eight other African languages – but not English – when she first arrived. After earning a Certificate III in English, she decided that aged care was important after seeing the suffering of her people in Congo and Zambia.

She works at St Joseph’s Aged Care in Coffs Harbour as an Assistant in Nursing (AIN).

New Early Childhood Resource Hub

Minister for Education and Training Senator Simon Bimingham has announced the release of the Early Childhood Resource Hub to support early childhood education and care students. The Hub provides access to over 300 digital resources, videos, forums and e-bulletins, indexed to the National Quality Framework all in one easy place.

For further information and to access the Hub please visit www.ecrh.edu.au

Online library of FREE LLN videos

What Works for LLN is funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education and Training. This online library includes videos for VET trainers, managers and workplace supervisors. The videos support the delivery of LLN units from the TAE training package and provide professional development opportunities for RTOs.

What Works for LLN… click here.


NSW CSH ITAB acknowledges the NSW Department of Industry contribution and values the ongoing partnership with Training Services NSW.

NSW Government Department of Industry