Welcome to the NSW Community Services and Health Industry Training Advisory Body

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The key training and assessment information resource hub for the community services and health industry sectors.

About Us

NSW CSH ITAB is the key training and assessment information resource hub for the community services and health sectors.


Membership is available to employers, unions, industry associations, service providers and registered training organisations.

Products & Services

The ITAB publishes and distributes a range of products in response to identified industry needs.

Latest News and Events...

Diploma of Dental Technology

Consultation now open 4th September – 6th October 2017.

SkillsIQ will undertake national consultation activities to seek feedback on Draft 1 of new HLT training package products. Two new units of competency have been developed to address industry identified skills gaps in dental computer aided design (CAD) and computer aided manufacturing (CAM).

During this time SkillsIQ will be meeting with industry stakeholders, employers and subject matter experts. If you have expertise in these areas and would like to meet with SkillsIQ please make contact at the below contact details.

Two webinars will be held during this time. To sign up for a webinar click here and scroll down to ‘Consultation Webinars’.

Draft 1 is also available for comment via the SkillsIQ online Feedback Forum. To access draft material online please click here.

Let’s Talk . . . Assessment Validation

Print friendly invitation

There has been a great deal of chatter and questions flying around about assessment validation. So to set the record straight and address some of the current concerns we have been hearing, we would like to invite you to a half day workshop. Please join us in a professional conversation with fellow RTO colleagues to workshop:

  • strategies for meeting requirements in the Standards for RTOs 2015
  • risk management and how much validation is enough
  • external assessment validation approaches
  • best use of the Principles of Assessment and Rules of Evidence
  • how assessment validation can contribute to RTO reputation, student satisfaction and increase market value.

DATE:           Tuesday 17 October 2017

TIME:            9am- 12:30pm OR 1pm- 4:30pm

VENUE:        NSW Dental Assistants Assn, 4/116 Percival St, Stanmore

COST:            $160 includes workshop materials, Certificate of Participation, morning / afternoon tea


November CSH ITAB Assessor Network

Mark your diary for the November CSH ITAB Assessor Network.

Meetings will be in Feb, May, Aug and Nov.

Our November meeting is scheduled for Thursday 16 November, 10am-12:30pm at NSW Family Day Care Assn, 1 Sloane St Summer Hill.

INVITATION: click here



Congratulations Community Education Student of the Year 2017

Jolie Kaja, Winner, nominated by Coffs Coast Community College, Coffs Harbour NSW, studied Certificate III in Individual Support (Aged Care). Originally from the Congo, Jolie fled to a Zambian refugee camp for seven years before arriving in Australia.

Jolie is a single mother with four children who could speak Swahili, French and eight other African languages – but not English – when she first arrived. After earning a Certificate III in English, she decided that aged care was important after seeing the suffering of her people in Congo and Zambia.

She works at St Joseph’s Aged Care in Coffs Harbour as an Assistant in Nursing (AIN).

Access to Training and Employment Support for Refugees

The NSW Government has announced a number of initiatives to assist asylum seekers and refugees to get a job and relieve local skills shortages in the State’s growing economy. The initiatives consist of four elements:

  • a NSW-based overseas skills assessment and advisory service
  • extension of fee free training up to Certificate IV to all temporary or permanent humanitarian visa holders
  • non-English language materials to support migrants’ education and training
  • a Refugee Employment Support Program to help refugees in Western Sydney and the Illawarra find sustainable and meaningful employment.

More information is on the Training Services NSW website… click here.

New Early Childhood Resource Hub

Minister for Education and Training Senator Simon Bimingham has announced the release of the Early Childhood Resource Hub to support early childhood education and care students. The Hub provides access to over 300 digital resources, videos, forums and e-bulletins, indexed to the National Quality Framework all in one easy place.

For further information and to access the Hub please visit www.ecrh.edu.au

Online library of FREE LLN videos

What Works for LLN is funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education and Training. This online library includes videos for VET trainers, managers and workplace supervisors. The videos support the delivery of LLN units from the TAE training package and provide professional development opportunities for RTOs.

What Works for LLN… click here.


NSW CSH ITAB acknowledges the NSW Department of Industry contribution and values the ongoing partnership with Training Services NSW.

NSW Government Department of Industry